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Software Ecommerce Software

Salesforce Commerce Cloud

by Salesforce, Inc.

Visit Official Website Starting at $0
Salesforce Commerce Cloud Logo

Overview

Salesforce Commerce Cloud is an enterprise-grade ecommerce platform designed for large, global brands. It enables highly personalized, AI-driven shopping experiences across digital channels.

The platform integrates deeply with Salesforce’s CRM and marketing tools, allowing businesses to unify customer data and commerce operations. It supports complex catalogs, international markets, and omnichannel strategies.

Salesforce Commerce Cloud is built for enterprises seeking advanced personalization and scalability.

Pros

  • Powerful personalization features
  • Seamless Salesforce ecosystem integration
  • Highly scalable
  • Enterprise-level reliability
  • Strong analytics

Cons

  • High cost
  • Complex implementation
  • Requires enterprise resources
  • Overkill for small businesses

Key Features

  • Enterprise ecommerce platform
  • AI-driven personalization
  • Omnichannel commerce support
  • Deep CRM integration
  • Scalable global infrastructure
  • Advanced analytics

Functionality & Collaboration

Functionality:
Core Functionalities: Dashboard / Admin Panel Core Functionalities: AI-powered features UI Type: Dashboard / GUI

Team Collaboration:
Team Sharing User Roles

Developer & API:
API Access Webhooks

At a Glance

  • Target Audience Audience](https://www.salesforce.com/products/commerce-cloud/overview/%22,%22%22,%22Audience) Type: Enterprise Industry Type: Retail / E-commerce E-commerce Management
  • Deployment Deployment Type: Cloud / SaaS
  • User Limit User Limit: Unlimited Processing Speed: Fast

Pricing & Plans

Pricing not publicly disclosed

Pricing Model: Enterprise Custom Quote

Security & Support

Security & Backups:
Security Features: SOC 2 Security Features: GDPR Backup & Data Handling: Auto-backup

Support Options:
Support Channels: Phone Support Dedicated Manager: Available